{"id":3750,"date":"2022-09-28T00:01:26","date_gmt":"2022-09-27T22:01:26","guid":{"rendered":"https:\/\/hotelhouse.cz\/?p=3750"},"modified":"2022-09-27T11:12:56","modified_gmt":"2022-09-27T09:12:56","slug":"v-orea-hotelu-pyramida-pomahaji-personalu-roboti-vysavaji-a-dorucuji-obcerstveni","status":"publish","type":"post","link":"https:\/\/hotelhouse.cz\/index.php\/2022\/09\/28\/v-orea-hotelu-pyramida-pomahaji-personalu-roboti-vysavaji-a-dorucuji-obcerstveni\/","title":{"rendered":"V OREA Hotelu Pyramida pom\u00e1haj\u00ed person\u00e1lu roboti \u2013 vys\u00e1vaj\u00ed a doru\u010duj\u00ed ob\u010derstven\u00ed"},"content":{"rendered":"\n
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Modern\u00ed technologie a robotika nepat\u0159\u00ed jen do sci-fi film\u016f, vyu\u017eit\u00ed nach\u00e1zej\u00ed tak\u00e9 v hotelnictv\u00ed. N\u00e1v\u0161t\u011bvn\u00edky hotelov\u00e9 s\u00edt\u011b OREA Hotels & Resorts o tom nyn\u00ed p\u0159esv\u011bd\u010duj\u00ed dv\u011b nov\u00e9 posily v podob\u011b robotick\u00fdch pomocn\u00edk\u016f, kte\u0159\u00ed jim dovezou drobn\u00e9 ob\u010derstven\u00ed a\u017e na pokoj nebo uklid\u00ed podlahu. <\/strong><\/p>\n\n\n\n

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Budoucnost\nubytovac\u00edch za\u0159\u00edzen\u00ed tkv\u00ed dle veden\u00ed OREA Hotels & Resorts\nv digitalizaci a automatizaci. Pra\u017esk\u00fd OREA Hotel Pyramida se\nstal jedn\u00edm z prvn\u00edch evropsk\u00fdch ubytovac\u00edch za\u0159\u00edzen\u00ed,\nv jeho\u017e provozu host\u00e9 potk\u00e1vaj\u00ed nov\u00fd typ robot\u016f. Ti\npom\u00e1haj\u00ed zam\u011bstnanc\u016fm s odbaven\u00edm jednoduch\u00fdch rutinn\u00edch\nproces\u016f, kter\u00e9 nevy\u017eaduj\u00ed lidskou s\u00edlu. Zam\u011bstnanci d\u00edky nim\nu\u0161et\u0159\u00ed \u010das, kter\u00fd mohou v\u011bnovat host\u016fm a jejich pot\u0159eb\u00e1m.<\/p>\n\n\n\n

\u201eV sou\u010dasn\u00e9 dob\u011b m\u00e1me v\u00a0provozu dva nov\u00e9 roboty. Jeden z\u00a0nich je vys\u00e1vac\u00ed, kter\u00fd se star\u00e1 o na\u0161e chodby a spole\u010dn\u00e9 prostory. Je to takov\u00e1 p\u0159erostl\u00e1 a v\u00fdkonn\u011bj\u0161\u00ed verze dom\u00e1c\u00edch robotick\u00fdch vysava\u010d\u016f, kter\u00e1 zvl\u00e1dne brzo jezdit i sama v\u00fdtahem. To znamen\u00e1, \u017ee se robot s\u00e1m odpoj\u00ed od nab\u00edje\u010dky, p\u0159ejede kamkoliv po hotelu, kde je zrovna pot\u0159eba vys\u00e1vat a kdy\u017e mu za\u010dnou doch\u00e1zet baterky, tak se s\u00e1m zajede p\u0159ipojit k\u00a0nab\u00edje\u010dce. Je to velmi u\u017eite\u010dn\u00fd pomocn\u00edk pro na\u0161e pokojsk\u00e9,\u201c<\/em> p\u0159ibli\u017euje v\u00fdhody robot\u016f \u0159editel OREA Hotelu Pyramida Jan Lauterkranz<\/strong>.<\/p>\n\n\n\n

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Recep\u010dn\u00ed\np\u0159iprav\u00ed, robot doru\u010d\u00ed <\/strong>\n<\/h3>\n\n\n\n

Druh\u00e1\nposila u\u017e j\u00edzdu v\u00fdtahem bez probl\u00e9mu zvl\u00e1d\u00e1. Pokud hosty\np\u0159epadne mlsn\u00e1 nebo si objednaj\u00ed p\u0159es pokojovou slu\u017ebu n\u011bjakou\ndrobnost, bude to s nejv\u011bt\u0161\u00ed pravd\u011bpodobnost\u00ed pr\u00e1v\u011b\nrobot, kter\u00fd objedn\u00e1vku doru\u010d\u00ed a\u017e ke dve\u0159\u00edm hotelov\u00e9ho\npokoje. \n<\/p>\n\n\n\n

\u201eCel\u00fd proces je nav\u00edc velmi jednoduch\u00fd. Host\u00e9 jen hotelov\u00fdm telefonem zavolaj\u00ed na recepci, \u017ee cht\u011bj\u00ed doru\u010dit \u010dokol\u00e1du, o\u0159\u00ed\u0161ky, prosecco nebo t\u0159eba zubn\u00ed kart\u00e1\u010dek. My n\u00e1sledn\u011b v\u0161e vlo\u017e\u00edme do box\u00edku, kter\u00fd je zabudovan\u00fd p\u0159\u00edmo v\u00a0robotu a na displeji zad\u00e1me \u010d\u00edslo pokoje, kam m\u00e1 zbo\u017e\u00ed doru\u010dit. Robot pot\u00e9 u\u017e s\u00e1m p\u0159ijede p\u0159\u00edmo p\u0159ed pokoj a telefonem, kter\u00fd m\u00e1 v\u00a0sob\u011b zabudovan\u00fd, zavol\u00e1 host\u016fm a ozn\u00e1m\u00ed jim, \u017ee je na m\u00edst\u011b,\u201c v<\/strong><\/em>ysv\u011btluje proces doru\u010dov\u00e1n\u00ed Lauterkranz.<\/strong><\/p>\n\n\n\n

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Mal\u00e1\npomoc, kter\u00e1 ale ud\u011bl\u00e1 velk\u00fd rozd\u00edl<\/strong><\/h3>\n\n\n\n

Za\nzapojen\u00edm robot\u016f do provozu stoj\u00ed p\u0159edev\u0161\u00edm my\u0161lenka uleh\u010dit\nhotelov\u00e9mu person\u00e1lu. Ka\u017edou don\u00e1\u0161kou, kterou si vezme na\nstarost robot, u\u0161et\u0159\u00ed recep\u010dn\u00ed alespo\u0148 5 minut \u010dasu. Mohou se\ntak v\u00edce v\u011bnovat host\u016fm a nezdr\u017eovat se poch\u016fzkami, kter\u00e9 lze\njednodu\u0161e automatizovat. U vys\u00e1vac\u00edho robota zm\u011bnu poc\u00edt\u00ed\nzejm\u00e9na \u00faklidov\u00fd person\u00e1l, kter\u00fd m\u016f\u017ee v\u011bnovat v\u011bt\u0161\u00ed p\u00e9\u010di\n\u00faklidu hotelov\u00fdch pokoj\u016f, p\u0159\u00edpadn\u011b rychle vy\u0159e\u0161it ne\u010dekan\u00e9\nsituace, nap\u0159\u00edklad vylit\u00e9 pit\u00ed na chodb\u011b apod. \n<\/p>\n\n\n\n

\u201eRozhodn\u011b nechceme hotelov\u00fd person\u00e1l nahradit roboty. To ani nelze. Naopak chceme pomoc\u00ed robot\u016f na\u0161im zam\u011bstnanc\u016fm uleh\u010dit od jednoduch\u00fdch rutinn\u00edch \u00fakol\u016f, kter\u00e9 zab\u00edraj\u00ed p\u0159\u00edli\u0161 mnoho \u010dasu. U\u0161et\u0159en\u00fd \u010das potom mohou v\u011bnovat p\u00e9\u010di o hosty a zkvalit\u0148ovat tak nab\u00eddku na\u0161ich slu\u017eeb,\u201c<\/em>popisuje p\u0159\u00ednos digitalizace Lauterkranz<\/strong>.<\/p>\n\n\n\n

Roboti nepot\u0159ebuj\u00ed t\u00e9m\u011b\u0159 \u017e\u00e1dnou \u00fadr\u017ebu, tak\u017ee person\u00e1l nijak nezat\u011b\u017euj\u00ed. Slo\u017eit\u011bj\u0161\u00ed ale bylo jejich prvotn\u00ed nastaven\u00ed. \u201eD\u00edky prof\u00edk\u016fm z\u00a0firmy Bettaroe, kter\u00e1 je na\u0161\u00edm dodavatelem, se ale v\u0161e poda\u0159ilo. V\u00fdjime\u010dn\u00fd je tento projekt p\u0159edev\u0161\u00edm proto, \u017ee je robot schopen si s\u00e1m p\u0159ivolat v\u00fdtah a d\u00edky tomu se samostatn\u011b pohybovat po hotelu. V\u00a0tom jsme prvn\u00ed ve st\u0159edn\u00ed Evrop\u011b, na \u010dem\u017e maj\u00ed velkou z\u00e1sluhu v\u00fdtahy KONE a jejich speci\u00e1ln\u00ed cloudov\u00e1 technologie propojen\u00ed v\u00fdtah\u016f s roboty,\u201c <\/em>dod\u00e1v\u00e1 Lauterkanz<\/strong>.<\/p>\n\n\n\n

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    Neoby\u010dejn\u00fd\nz\u00e1\u017eitek zejm\u00e9na pro nejmlad\u0161\u00ed hosty<\/strong><\/h3>\n\n\n\n

    Vyu\u017eit\u00ed\nrobotiky nen\u00ed v hotelnictv\u00ed zat\u00edm p\u0159\u00edli\u0161 b\u011b\u017en\u00e9,\np\u0159\u00edtomnost robota tak m\u016f\u017ee n\u00e1v\u0161t\u011bvn\u00edky p\u0159ekvapit. P\u0159esto\u017ee\nob\u011b jednotky funguj\u00ed pom\u011brn\u011b nen\u00e1padn\u011b, pozornosti neute\u010dou.\nTak\u00e9 proto se hotel sna\u017e\u00ed, aby bylo setk\u00e1n\u00ed robota s hosty\nco nejp\u0159\u00edjemn\u011bj\u0161\u00ed. \n<\/p>\n\n\n\n

    \u201eDoru\u010dovac\u00edho robota m\u00e1me polepen\u00e9ho jako sovu, co\u017e hezky dopl\u0148uje jeho vzhled a z\u00e1rove\u0148 se tak p\u0159ibli\u017euje i na\u0161im host\u016fm, a to p\u0159edev\u0161\u00edm t\u011bm nejmlad\u0161\u00edm. Sou\u010dasn\u011b m\u00e1 v sob\u011b nahran\u00e9 tak\u00e9 z\u00e1kladn\u00ed fr\u00e1ze pot\u0159ebn\u00e9 k pohybu po hotelu a doru\u010dov\u00e1n\u00ed, tak\u017ee dokonce i mluv\u00ed. St\u00e1le je to v \u010cesku, ale i v Evrop\u011b, pom\u011brn\u011b novinka, tak\u017ee jsou na\u0161i host\u00e9 nejprve p\u0159ekvapen\u00ed, pak ale n\u00e1sleduje velk\u00fd \u00fasm\u011bv a focen\u00ed nebo nat\u00e1\u010den\u00ed vide\u00ed,\u201c<\/em>dod\u00e1v\u00e1 \u0159editel hotelu.<\/strong><\/p>\n\n\n\n

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